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Frequently Asked Questions

1. What is the true purpose of FindTheBiz.com?

FTB is the first and only internet marketing service solely designed and intended for businesses, especially small businesses, to produce and display video commercials about their service online and through a smart phone or mobile device application specifically developed to provide direct marketing of these videos to the end user (patients, clients, patrons, customers, etc…). Direct marketing happens when the FindTheBiz App (FTB App) users target or seek your particular business or service by viewing your video through the above mentioned device(s). It is second only to actually meeting you face to face. The questions you should ask yourself are: Does your business need more business? Does your business need marketing to increase exposure? Can your business benefit from increased exposure? If the answer to anyone of these questions is yes, then FTB.com is for you.

2. Why should I join FindTheBiz.com?

3. Do I have to upload a commercial video of my business?

The short answer to this is, NO. But, users of FTB.com and the associated FTB App want to see you or what you have to offer in order to make a more informed decision or choice about whether or not to come to your business. No video, the battle is already lost; likely you will not receive a glance.

4. How long can the video be?

Each video length should only be a maximum length of 60 seconds.

5. How do I make the video and in what format should the videos be made?

Your video should be produced in one of the following formats: MPEG-4, H.264, AVI, WMV quality videos will also work. If your video format is one of these, it will be automatically converted during upload to our customized video format for the website. Please do not shoot videos wider than 640 pixels. In order to minimize upload issues and to maintain quality control of our site FTB.com requires your video production should be in one of the above formats. If your video is not produced in one of the suggested formats there may be issues during your upload.

6. Can you refer me to a videographer?

Unfortunately, at this time we cannot provide for you a videographer due to the quality screening issues for such a large service area. If you do not know of any videographers in your area or you yourself cannot produce the quality of video you would like to display, then we recommend searching the internet for such providers near you. Qualified companies or professional videographers would include those who provide video memories for weddings, birthday parties, anniversaries or any other special occasions.

7. How do I upload my video(s) and photo(s)?

To upload your video you must first upload your video to your computer. Assuming you have done this step, click the browse button on the video upload page of your profile. Once you find your video, double click it to load the title in the upload section. If you have done this, click the upload button to transfer the data to the site. Wait for the title to appear on the page. Congratulations, you have completely uploaded your video. Photos are done in the same manner on the page with the photo upload button.

8. How do I make panoramic pictures of my facility?

Creating 360 degree panoramic views of your facility can be easily performed by taking the pictures with a digital camera and finishing the photos with a photo editor or having them edited by any photographer with experience.

9. Is there a rating system? Why or why not?

No. We believe testimonials are sufficient. The reason has to do entirely with the purpose of FTB which is to promote and market the businesses of our members. “FindTheBiz is all about your biz.” Therefore, we feel it is best for users to post testimonials to our members’ profiles. We give you control of selecting the testimonials you want to display. Although a negative testimonial can hurt your marketing efforts, and will likely not be displayed, it can also help to improve your business by giving you the opportunity to address and correct any issues or problems given in your testimonials and we strongly suggest that you do just that. There are other websites which may shed a negative light on your business via a rating system we is scored by positive and negative reviews. We are not here to have your business deselected or filtered out by negative reviews. FTB was designed to help all its members promote and market their business by informing the users who they are, where they are and what they have to offer. We believe member businesses which receive a negative testimonial will work hard to correct issues adverse to the existence of their business. After all, the nature of a successful business is to make changes as needed to improve public relations. Furthermore, as more and more patrons are finding out about your business your revenue is likely increasing and as business owners reinvesting into your business is usually what is needed to improve the business and help to address any adverse issues . Our wish is for all our members to thrive and improve their business each year through year around business exposure.

10. Why do Platinum members have multiple video in their profiles?

Platinum members can upload up to 4 different videos. The videos can be uploaded all at once or at different times. Some suggestions for video production are sale promotions within your business, different season promotions or just different themes for each video. Rotate your display video as often as you like, but should keep statistics on the each video for the number of new clients you receive when each is displayed in order to determine which are most effective. Gold member video swaps receive a nominal charge to change out videos because all videos are reviewed for regulatory control of our site.